Install Dolyu as an App
Add the dashboard to your phone's home screen or your computer, and you can open it from its icon like any other app. You don't need to look up the URL each time.
In this guide
- Install the dashboard as an app in a few steps, depending on your device
- Learn the three shortcuts available after you install
- Understand that the app still needs an internet connection
Install the dashboard
After you sign in, an install card appears on the Dashboard page. You can also install it yourself with the steps below.
iPhone or iPad
Open the dashboard in Safari and sign in
Open merchant.dolyu.com in Safari and sign in. On iOS 16.4 and later, you can also use Chrome or Edge.
Tap Share, then select Add to home screen
Tap the "Share" icon. In Safari, it's in the toolbar at the bottom. In Chrome and Edge, it's next to the address bar. Select "Add to home screen", then tap "Add".
Android (Chrome)
Open the dashboard in Chrome and sign in
Open merchant.dolyu.com in Chrome and sign in.
Select Install app or Add to Home screen
The "Install app" or "Add to Home screen" option appears on the right side of the address bar or in the menu (the three dots at the top right). Tap it, then confirm the installation.
Desktop (Chrome or Edge)
Open the dashboard and sign in
Open merchant.dolyu.com and sign in.
Click the install icon
An install icon appears on the right side of the address bar. Click it, or select "Install Dolyu Business" from the browser menu. After you install it, the app opens in its own window, which you can pin to your taskbar or Dock.
What you can do after installing
Once installed, the dashboard opens in its own window, without an address bar or tabs. Press and hold the app icon (right-click on desktop) to use three shortcuts: Today’s appointments (opens the Calendar to today), Customers, and Notifications.
If the app sits in the background for more than 5 minutes, the page refreshes automatically when you open it again. It doesn't refresh while you're typing.
Requires an internet connection
You need a connection to view and work with appointments, customers, notifications, and other data. When you're offline, "You’re offline" appears at the top of the screen.
The customer booking page
The booking page can't be installed as an app. Customers can open and use it in LINE or a browser, and they can also add it to their phone's home screen as an icon. To help customers get back to your booking page faster, share your booking link (see Share Your Booking Link) or set up a LINE rich menu (see LINE Official Account Integration).
Common questions
Does uninstalling delete my data?
No. Your data is stored in Dolyu. Uninstalling only removes the icon, and you can keep using the dashboard in a browser as usual.
Do I have to install the app to get notifications?
On Android and desktop, you only need to allow browser notifications. Installing isn't required. On iPhone and iPad, first add the dashboard to your home screen (iOS 16.4 or later). Open it from the home screen icon, and then allow notifications.
Does the installed app update automatically when a new version is released?
Yes. When a new version is available, you're prompted to refresh. You don't need to reinstall.
Why does signing in with LINE in the installed app ask for my LINE email and password?
When you open the app from the home screen, the LINE app can't send you back to it after you sign in, so LINE's web sign-in page opens inside the app instead. The first time, enter the email and password for your LINE account. After that, you can usually confirm with one tap. If your LINE account doesn't have an email address, sign in from a browser first and set a password on your Profile page (see Your Account & Sign-in Security). Then sign in to the app with your email and password.
Troubleshooting
| Issue | Likely cause | What to do |
|---|---|---|
| Can't find "Add to home screen" or "Install app" | The page is open inside an app such as LINE, Facebook, or Instagram, or you're using a browser other than Safari on iOS earlier than 16.4 | On iPhone or iPad, open it in Safari. On Android, open it in Chrome |
| The app opens to a blank white screen | Unstable network | Check your connection, then reopen the app |
| The screen looks wrong after an update | The new version hasn't been applied yet | Fully close the app and reopen it. If it still looks wrong, uninstall and reinstall |