Set Up Your Business
Create an account
Go to merchant.dolyu.com/register and create an account with:
- Email and password
- LINE
You'll set up your business after creating your account.
Add your business
After signing in, follow the three setup steps. You can skip opening hours and services, then add them later in the dashboard.
- Business info — Enter your business name and choose the unique part of your booking URL,
https://your-name.dolyu.app. Use 3–20 lowercase letters, numbers, or hyphens. - Opening hours — Set the days and times customers can book. If you skip this step, default hours apply until you change them.
- Services — Add the services customers can book, with a price and duration. You can add these later.
When setup is complete, select View booking page to see what customers will see.
TIP
You can't change your booking URL in General settings after creating your business. Check it before you select Create Business.
Booking URL rules
The part before .dolyu.app must follow these rules:
- Use 3–20 lowercase letters, numbers, or hyphens. You can't start or end with a hyphen, or use two hyphens in a row. For example:
my-nail-studio. - Some names, including
admin,api,www,docs, and numbered versions such asadmin1, are reserved. - Availability is checked while you type and again when you create the business. If the name becomes unavailable, choose another one.
Skip a step or go back
- Business info is required. You can skip Opening hours and Services and complete them later.
- If you go back to a skipped step and enter information, that information will be saved when you finish setup.
If setup doesn't finish
- Check the message beside the field that needs attention, then try again. Your business won't be created until setup succeeds.
- If you reach the business limit for your account, use the contact address shown on screen to request help.
- If you've tried creating a business repeatedly in a short time, wait a while before trying again.
INFO
If you're eligible, a 14-day free trial starts when you create your business. Check Subscription in the dashboard to see your current status. See Manage Your Subscription.
Update your business details
Go to Settings → General to update:
| Field | Description |
|---|---|
| Business name | Up to 100 characters |
| Description | Up to 1,000 characters |
| Logo/banner image | Image file, up to 5MB |
| Phone | Up to 20 characters |
| Must be a valid email format, up to 255 characters | |
| Address | Up to 255 characters |
| Google Maps link or embed code | Up to 128 characters. See Location & Map. |
| Social links (Website/Facebook/Instagram/LINE/Threads) | Each must be a valid URL format, up to 255 characters |
| Analytics and ad tracking IDs (Google Analytics, Google Tag Manager, Meta Pixel) | Add these only if you use those services. |
| Currency, timezone | See timezone notes below |
WARNING
After you change the time zone, Dolyu recalculates report dates in the background. Today's figures may be temporarily out of date until the processing indicator disappears.
Common questions
Can I change my booking URL later? You can't change it in General settings. Contact support if your business needs a different URL.
Can I add services or opening hours later? Yes. Add services on the Services page and change your hours on the Opening hours page.
Can I add a password if I signed up with Google or LINE? Yes. Set a password in your account settings. You can then use both sign-in methods.
How many businesses can I create? The limit is shown when you reach it. Contact support if you need to add another business.
Do I need to add analytics or ad tracking IDs? Only if you use those tools to measure visits or bookings. See Ads & Analytics Tracking for the supported events.
Troubleshooting
| Issue | Cause & Fix |
|---|---|
| This URL is already taken | Choose another name for your booking URL. Availability can change between typing and submission. |
| Only letters, numbers, and hyphens (-) are allowed | Use 3–20 lowercase letters, numbers, or hyphens. Avoid reserved names such as admin. |
| Please add at least one service | Add a service, or choose Skip for now to finish setup without one. |
| Business limit reached | Use the contact address shown on screen to request another business. |
| Too many requests | Wait a while, then try again. |